Senior Customer Support

Job Description

Senior Customer Support
Company: NokNok Groceries Ghana
Location: Ghana
Job Type: Full-time
Salary: Competitive

Job Description:
NokNok Groceries Ghana is seeking a Senior Customer Support professional to join our team. This role involves handling customer inquiries, providing technical support, and ensuring customer satisfaction. The ideal candidate will have strong problem-solving skills and experience in a customer-facing role.

Key Responsibilities:
1. Provide excellent customer and technical support.
2. Ensure customer satisfaction through effective communication.
3. Analyze and resolve customer issues efficiently.
4. Work closely with internal teams to address customer concerns.
5. Maintain a high level of professionalism and problem-solving ability.

Qualifications and Requirements:
1. Strong customer and technical support skills.
2. Experience in a customer-facing role.
3. Excellent problem-solving and analytical skills.
4. Strong communication and interpersonal skills.
5. Ability to work well under pressure.
6. Previous experience in the e-commerce industry is a plus.

Application Deadline: Until filled

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