Front Desk Executive

Job Description

Front Desk Executive
Company: Global Med Rehab
Location: ACP-Kwabenya, Ghana
Job Type: Full-time
Salary: Competitive

Job Description:
Global Med Rehab is seeking a professional and customer-oriented Front Desk Executive to provide exceptional service to patients and visitors. The role involves managing administrative tasks, coordinating patient appointments, and ensuring the smooth operation of the clinic. This position reports directly to the Clinic Manager.

Key Responsibilities:

• Welcome patients and assist them through the registration process.
• Manage phone calls and respond to general inquiries about clinic services.
• Schedule and confirm patient appointments for physiotherapy sessions.
• Maintain accurate patient records in compliance with clinic policies.
• Process billing, collect payments, and issue receipts.
• Record daily transactions and prepare weekly reports.
• Handle administrative tasks and manage office supplies.
• Ensure a clean and organized front desk, waiting area, and office equipment.
• Supervise housekeeping staff to maintain efficiency.
• Collaborate with staff for seamless office operations.

Qualifications and Requirements:

• Bachelor’s degree (preferably in Social Sciences).
• 1–2 years of experience in customer service.
• Proficiency in Microsoft Office tools.
• Strong interpersonal, verbal, and written communication skills.

Application Deadline: December 9th 2024

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