Quality Assurance Officer

Job Description

Quality Assurance Officer

Company: University of Ghana
Location: Accra, Ghana
Job Type: Full-time
Salary: Competitive

Job Description:
The Quality Assurance Officer will ensure that academic programs, administrative processes, and institutional practices meet established quality standards. The role includes fostering continuous improvement across the University’s operations to enhance student outcomes and institutional reputation. The officer will report to the Director of the Academic Quality Assurance Directorate (AQAD).

Key Responsibilities:
1. Assist the Director in implementing the strategic plan of AQAD.
2. Ensure compliance with local and international accreditation standards.
3. Conduct regular audits, evaluations, and assessments of academic programs, faculty performance, and administrative processes.
4. Monitor key performance indicators to measure institutional effectiveness and quality standards.
5. Collect and analyze data related to academic and administrative performance.
6. Provide guidance and training on quality assurance processes and standards.
7. Support curriculum development and review processes to ensure alignment with quality benchmarks.
8. Facilitate feedback mechanisms to assess satisfaction and drive enhancements.
9. Maintain confidentiality in handling sensitive data and information.

Qualifications and Requirements:
1. A good first degree plus a master’s degree in a relevant field such as Educational Monitoring and Evaluation, Economics, Business Administration, Statistics, or Computer Science from a recognized institution.
2. At least two years of relevant post-second-degree qualification experience.
3. Knowledge of higher education quality monitoring, data collection, and analysis.
4. Strong organization and time management skills, including the ability to manage multiple projects under tight deadlines.
5. Understanding of internal and external accreditation processes.
6. Excellent writing, presentation, and interpersonal communication skills.

Application Deadline:  24 February 2025

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