Client Services and Collections Officer

Customer Service
Greater Accra
December 12, 2024
Full Time
Application deadline closed.

Job Description

Client Services and Collections Officer

Company: Lion Head Group of Companies Ltd
Location: Dome, Taifa, Haatso, or Westland, Accra
Job Type: Full-time
Salary: Competitive

Job Description:
Lion Head Group of Companies Ltd is hiring a Client Services and Collections Officer to manage client interactions, ensure excellent customer service, and oversee collections. The ideal candidate will contribute to client retention and financial efficiency.

Key Responsibilities:

  • Provide exceptional customer service to all clients.
  • Manage client accounts and address inquiries efficiently.
  • Oversee and ensure timely collection of payments.
  • Build and maintain strong client relationships.
  • Prepare reports on client interactions and collections.

Qualifications and Requirements:

  • Minimum HND or Degree in Marketing (Master’s Degree is an advantage).
  • Experience in sales, marketing, or client services.
  • Excellent communication and interpersonal skills.
  • Strong organizational and negotiation skills.
  • Must live in or around Dome, Taifa, Haatso, or Westland.
  • Preferably female.

Application Deadline: 18th December 2024

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