Receptionist
Job Description
Receptionist
Company: Nikao Fabrics
Location: Dansoman, Accra
Job Type: Full-time
Salary: Competitive
Job Description:
Nikao Fabrics is hiring a Receptionist to serve as the first point of contact for customers, assist with inquiries, manage sales processes, and support day-to-day retail operations.
Key Responsibilities:
- Greet customers warmly and assist with inquiries about fabrics, prices, and promotions.
- Provide product knowledge and offer recommendations on substitutes.
- Handle complaints and direct them to the appropriate department when needed.
- Process sales, returns, and exchanges using POS systems.
- Answer phone calls, respond to emails, and schedule appointments.
- Assist with inventory tracking and stock updates.
Qualifications and Requirements:
- Minimum of a High School Diploma.
- At least 1 year of experience in customer service, reception, or retail (experience in fabric/textile industry is preferred).
- Experience in POS systems, invoicing, and basic record-keeping.
- Basic computer skills.
- Excellent communication skills and ability to build rapport with clients (fluency in English and local language).
- Must reside in Dansoman or nearby areas.
Application Deadline: 17th May, 2025
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