Job Description
Assistant Front Office Manager
Company: Belfast Africa
Location: Airport Residential
Job Type: Full-time
Salary: Competitive
Job Description:
Belfast Africa is seeking an Assistant Front Office Manager to oversee front desk operations, ensure excellent guest service, and support the Front Office Manager in daily administrative and managerial tasks. The role requires strong leadership, problem-solving skills, and a commitment to enhancing the guest experience.
Key Responsibilities:
1. Supervise front desk staff to ensure smooth daily operations.
2. Assist in handling guest complaints, inquiries, and special requests.
3. Train and mentor front office employees to maintain high service standards.
Qualifications and Requirements:
1. Minimum of 3 years of experience in hotel front office operations.
2. Strong leadership and customer service skills.
3. Proficiency in hotel management systems and Microsoft Office.
Application Deadline: Until filled
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